Changes Coming To Wind Mobile’s Unlimited Data Offerings

Posted In Industry News - By Hagop Barounian On Tuesday, November 1st, 2011 With 1 Comment

 

Wind Mobile, one of the three new entrants that joined the Canadian market just 2 years ago, was also the first to re-introduce unlimited data back into consumers plans. Come November 3rd, Wind Mobile is planning on altering the one policy that has caused annoyance from customers,  ‘the throttle point’. The ‘throttle point’ is when your mobile internet connection may be throttled  after a certain bandwidth limit. Infinite Mobile will now be priced at $35, instead of $45, and will increase the ‘throttle point’ to 10GB, instead of the current 5GB. In addition, Infinite Mobile ‘throttle point’ will remain at 5GB, but when the Data Tethering Add-On is added, the point will be increased to 10GB.

(Thanks to mobileservice from HowardForums).

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  • craighans

    mobilicity has reached a new low even for them … my current speed for 90% of the day tops out between 13 and 18 kb/s …they have my account throttled so much my conection fails now at least 200 times / day …and there is no streaming content at all .If a page has any video add on it it crashes ,,, which is at least 25% of pages …I asked my rep upon purchase of your unlimited data stick)
    if I could stream video ,,,to which he replied …Of course … he told me the signal was so good i need never pay for tv again as i could easily stream ANYTHING I WANTED !!!I have complained to you to the B.B.B. and today to the ctcc ,,,to whit they are clearly breaking the law as they were required at the point of sale to provide contracts to me with any qualifying statements of exceptions to the definition of UNLIMITED . I recieved a data stick a box and a receipt …nothing more ,,,although i assume your employees lies were free….they are breaking the law see next paragraph for specifics …
    (un·lim·it·ed [uhn-lim-i-tid] adjective
    1. not limited; unrestricted; unconfined: unlimited trade.
    2. boundless; infinite; vast: the unlimited skies.
    3. without any qualification or exception; unconditional)

    from the ctcc website
    How the traffic management practice will affect your Internet experience, including the specific effect on the speed of your Internet connection
    Introducing or changing a practice
    At least 30 days before introducing a new traffic management practice or revising an existing one, your service provider must display information about the change on its website. This is not required if the change makes the practice less restrictive.
    Prohibited traffic management practices
    Unless your service provider has received prior approval from the CRTC, it may not use traffic management practices that do any of the following:
    Lead to blocking the delivery of content to you
    Result in the noticeable degradation of time-sensitive Internet traffic
    Slow non-time-sensitive traffic to the extent that it amounts to blocking the content .endquote…
    from the mobilicity site vebatum…Mobilicity has taken the hassle out of understanding exactly how your data usage is measured because our data add-on is truly unlimited. Use as much as you want, download all month long
    ….this is a complete lie and very deceptive advertising…

    I will spend all my time posting to forums and threads , lodging complaint after complaint to the ctcc as each new day is legally a new violation and continuation of what really amounts to an ongoing criminal conspiracy by their company and agents …I won’t stop until my complaint is addressed or until no-one can try to look up mobilicity without finding a list of complaints including the specifics of the laws you are breaking …I am a disabled person who relies on the internet to see the world outside my home as i can rarely leave the house …by the time I’m done they won’t even be able to use the word unlimited as the word doesn’t allow for exceptions by definition,,,and cutting me off after my ctcc complaint would not be prudent …I’m onto , i want my rights to the internet ,,, unfettered …..as its illegal for them to throttle this much. I anticipate they have breached as it amounts to blocking ,,,as well you have essentially blocked a shut-in from accessing the CBC ,ctv global ,or anything worth while…,,,,probably won’t look good for you ….I would gladly pay more for the data but paying what already amounts to the most expensive internet in the country and recieving nothing is simply not good enough….

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